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Pastimes : ETRADE Sucks!
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To: norm chin who wrote (1078)7/14/1998 9:03:00 PM
From: Don Johnson  Read Replies (2) of 3262
 
E-Trade seems to have this thing about disavowing responsibility even when not necessary. I just lost an opportunity when their system lost an order. I put in a simple market order, got a transaction number, but the order just disappeared. Then I made an e-mail inquiry about the procedure for me to take in such a case. In reply the service rep was so focused on trying to shift blame on me that she forgot to answer my question. So I still don't know what to do when they lose orders.
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