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Technology Stocks : USRX

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To: Scrapps who wrote (6301)12/6/1996 1:29:00 PM
From: Dwight E. Karlsen   of 18024
 
Scrapps, what a hellish morning I have had. I couldn't get through to e-schwab for 1 1/2 hours. Nothing but busy signals. Right away I tried the Schwab web site to find a 20 min. delayed quote, and saw it was down 3 1/2 at that point. So I tried to go to the Web Trading section, and I couldn't remember my password.They require very special parameters for the web password, so I had set it up differently than any other passwords. I then just called e-schwab on the phone, asked for a quote (I asked what the low was for the day, and the guy got cranky and said he didn't have time to sit on the phone with me, because they had a lot of back-logged calls), but by that time it was back up to 74 1/4. (bad for me). Big nightmare. Took several calls to Schwab (work thru the voice mail, get put on hold) to gain access to the web-trading section, so by that time I simply covered my short at the market price, and got 74 1/2. I'm so pissed at Schwab. Not being able to get thru costed me 1-1/2 to 2 points. That's the first time I've ever got a busy signal, and then to try and try and not be able to get thru....Well anyway, considering I waited this long (since I didn't cover end of day Tues.) to cover my short, I got a pretty good price.

Dwight.
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