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Non-Tech : E*Trade (EGRP) Suggestions (NOT FOR FLAMES!!)
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To: Chris J. Horne who wrote (22)12/6/1996 8:50:00 PM
From: Stanley L Brown   of 118
 
Chris,

I'm trying to stay open minded about Etrade believe me! But they are making it hard. Yes I am sure that the volume of trades I do is considerably higher than an investor, but that is what makes etrade so appealing, big savings. But it will take a lot of savings to recoup 6K I lost today due to their system not being able to handle their clients. If I traded in the volume range you state you trade in then I will admit that Etrade is the best thing out there! You probably don't pay 6k a year for real time quotes and news, I do, so their quotes and news have no appeal to me. I make my own investment decisions (that way I can't blame anyone but myself if I lose money due to stock price decline or increase if I'm short) all I want is accurate, (I state this because in the 10 months or so I have been with them they have made 5 count em 5 mistakes in my account, that's unheard of, Also they lost the original check for 200K to open one of the accounts for over a week, I had to fax them a copy of the canceled check from the bank proving they had cashed it, before we ever got it straightened out,should have seen the writing on the wall then) reliable, (can count on them when the going gets rough like this morning) quick trade execution and reporting! Am I asking too much? If they can't handle it they should not have told me they could before I opened the accounts with them. 4 accounts total, 3 with other brokerages. And if call and complain you get the "well what do you want me to do about it attitude".

Stan
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