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Non-Tech : Datek Brokerage $9.95 a trade

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To: Jeff Dryer who wrote (9155)7/17/1998 6:05:00 PM
From: INFO_DART   of 16892
 
Mr. Jeff Dryer, I am very flattered that you, as a co-founder of Silicon Investor responded to my post.

Therefore, I would like to answer the questions that you raised. However, before I do that, I wonder if you, or anyone else, can directly answer any of the questions that I raised? Alternatively, if you don't know any of the answers, please just say so.

I will list them for you again:

How much money Does Island make on my trade even if Datek
"refunds" my $9.95 for slow execution?

Since both Datek and Island are owned by the same people, how
much money are they making on my trade, even when they do not
charge me a commission?

If they execute my order, commission free, and don't fill the order
on Island, are they still making money?

What is Datek's business model? That is, how do they make
money?

Has anyone ever received a CASH refund of the $9.95
commission, after complaining that a marketable trade took more
than a minute? I only receive credits for "free" future trades.

And, yes you scalped me for $60 on my SI membership after only a couple days of my 30 day trial membership by blocking my ability to post a response to your inflammatory comments.

We will get to your other questions in due course. But since you are so interested in my business experience, please see post number 9087 for a start on my bio as well as a Text Book example of Customer Service Datek Style.

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