Technology puzzles no more VOIP, VPNs get real at Supercomm [HP/ASND SS7 info]
americasnetwork.com
By David Kopf, July 15, 1998
Things are falling into place. In AN's Jan. 15 "Killer Apps" issue, I wrote that voice over Internet protocol (VOIP) and virtual private networks (VPNs) could make a "banner year" out of 1998 for Internet service providers (ISPs). The sticking point was that both technologies needed some serious development.
Well, ISPs, you got your wish; Supercomm '98 brought much hope where VOIP and VPNs are concerned. The show reflected much of what is developing in the industry's IP space: the maturing of VOIP and VPNs into technologies that can support wide-scale, carrier-class deployment. These technologies and applications are growing up to be full-fledged service offerings that customers want. More importantly, some key Supercomm '98 exhibitors used the show to roll out products that make those technologies more like real services than ever.
VOICE
If anything is indicative of VOIP's evolution, the fact that there's actually an acronym for Internet telephony service providers (ITSPs) should be fairly clear scrawling on the wall. However, ITSPs have been fairly limited in what they can offer: mostly, cheap overseas tariff arbitrage services. What's been missing has been interworking with the public switched telephone network's (PSTN's) signaling system 7 (SS7) and intelligent network (IN) features, as well as a way to replicate those features in an IP environment. That's not true any longer.
For starters, Hewlett-Packard Co. (HP; Palo Alto, Calif.) dropped the fairly significant bomb (to the press that is; not publicly until later in June) that its OpenCall IN platform, a mainstay voice networking tool, would now provide SS7/ISUP as well as IP signaling. This takes a system which since 1993 has been a platform for developing, deploying and managing IN applications to the next step: interworking with IP for apps that span packet and circuit worlds.
Following HP's lead, Ascend Communications Inc. (Alameda, Calif.) announced the Ascend Signaling Gateway (ASG), which incorporates technologies such as HP's OpenCall platform to provide a platform for translating PSTN services to the 'Net and then some. The ASG will provide solutions in stages:
Relieving Internet congestion on the PSTN (phase one), available in August; Offering VOIP (phase two), released in December; and IN-based services such as network-wide modem pooling and alternate call routing to different networks, such as asynchronous transfer mode (ATM) or frame relay or IP, available Q1-Q2 1999.
Nortel (Brampton, Ontario) tapped Microsoft Corp.'s (Redmond, Wash.) WindowsNT Server platform as the foundation on which it will build its Internet telephony offerings. Nortel will use NT for applications such as Internet call waiting to notify online 'Net users that they have incoming calls and services that integrate call, message time and contact management.
In similar news, ITXC Corp. (Princeton, N.J.) will support Lucent Technologies' (Murray Hill, N.J.) PacketStar Internet Telephony Server for Service Providers (ITS-SP) on its WWeXchange service. WWeXchange links ITSPs' gateways to each other, and connects WWeXchange affiliates to every telephony number in the world so that callers can make cheap international calls anywhere. Now, ITSPs using ITS-SP can now offer services made possible by WWeXchange to their users.
VPNs
A natural service marriage for VOIP would be with VPNs. Having a private, secure, IP-based extranet with business partners that includes cheap, packetized voice would be a service dream for a lot of business customers. To that end, VPNs are coming right along. The big concerns right now are standards and how to convince businesses they can trust service providers' managed network services.
The trust factor will be something service providers must earn over time, and standardized, reliable technology will be the key to winning that trust. To that end, the various VPN standards, such as IP Security (IPSec), point-to-point tunneling protocol (PPTP), layer 2 forwarding (L2F) and layer 2 tunneling protocol (L2TP) have been taking some time to settle into place as vendors hype one technology over another.
Bay Networks Inc. (Santa Clara, Calif.) showed its protocol leanings by debuting support for L2TP across three of its product lines to support tunnel initiation and termination. L2TP support for site-to-site and extranet VPNs is available for Bay's Contivity Extranet Switch family; its BN, BCN and ASN Routers; and its Versalar remote access software, Versalar Remote Access Concentrator (RAC) family.
In other VPN news, Cisco Systems Inc. (San Jose, Calif.) announced its Service Management system, which lets ISPs plan, provision, monitor and bill for various differentiated services such as VPNs (as well as VOIP, for that matter). The system should let ISPs quickly provision VPNs in a multi-technology environment, as well as monitor VPNs (and other differentiated IP services) to ensure faults on one service don't impair another.
Looking at Supercomm '98's VOIP and VPN announcements, it's safe to say that service providers have the technology they need to make these services real. Whether or not VOIP and VPN services make it to the next evolutionary level will be up to service providers and their customers.
July 15, 1998 table of contents
Copyright 1998 Advanstar Communications. Please send any technical comments or questions to the America's Network webmaster.
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