Mr, Stryker,
I am currently using one of your competitors' service. And I am up to my throat with lies and excuses that I have bear every time there is an outage and it's has been over a year now. I can't believe they even shamelessly claimed themselves to be the best in the industry, on SI. The outages have cost me several thousand dollars. I was told today by a representative of this firm that there was a power outage on the street, while at the same time, a fellow trader attested that his connection to the same broker house was perfectly fine.
I almost picked up the phone today and call you guys to transfer the fund over there.
There are a few concerns, however:
1/ Why can't you legally published the commission schedule on your web site. I have been told for so long now that it's due to an SEC's review of the web site. When will this be done ? It's been six month since I was so told. It's hard to believe. That this is still under review.
2/ When will your Beta version become official version. I am a bit skeptical knowing that your clients are using beta copies of a software promised to be out a couple of months ago.
3/ How is the connection like ? Do you suffer congestions during busy days ? Slow down, performance hits, and outages ? And do you give excuses for them, or do you actually take action, to ensure that this will never happen again ?
4/ Are Cybertraders making money ? could anyone testify of his profitability using Cybertrader ?
5/ Could you yourself post a schedule of commission rates on SI, here on this thread ? If not, then why not ?
6/ is it true that you have reduced the minimum requirement to $20K to open an account ? Why such reduction ? You've yet to attract enough clients ?
7/ Would you treat an inactive the same as an active trader ? Of course you wouldn't. :) I guess what I am trying to ask is, if I am an inactive, position trader, yet I takes up too much bandwidth from your server, by display too much information on four monitors. Would I be able to survive with Cybertrader w/o problems ?
8/ Are sure SPIC insured ? and where is such stated on the Web site ? Is Cybertrader the place the traders can trust with a hundred thousand dollars or so ?
I love the look of your software, and its features. And I would love to try it out with my very high speed internet connection.
Thanks for your attention . |
