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Prove It 2000: Compaq Withdraws Y2K Compliance Advertisement
LONDON, July 20 /PRNewswire/ -- The following was released today by Prove It 2000:
Prove It 2000, the Millennium computer software manufacturer, today welcomed news that Compaq, the world's largest manufacturer of PCs, has withdrawn its controversial advertising campaign that claimed its products were Year 2000 compliant. The news was confirmed last night by Compaq's advertising agency.
Compaq's move follows a complaint by Prove It 2000 to the UK Advertising Standards Authority that challenged Compaq's claim on Millennium compliance. Richard Coppel, chief executive of Prove It 2000, disputed Compaq's statement after tests had shown Compaq's PCs failed Real Time Clock tests.
Coppel, said: "The RTC is one of the most important and misunderstood issues within the Millennium bug arena. It affects all PCs and should not be ignored by manufacturers, suppliers or consumers of PCs."
Compaq had previously claimed the RTC compliance issue was "a red herring" but now acknowledges its importance. Coppel, however, said Compaq was still trying to downplay the fact that its PCs did not pass RTC compliance tests by coming up with "technical mumbo jumbo" in a reply to the Advertising Standards Authority seen by Prove It 2000 that tried to explain the company's stance.
Compaq has relied upon selective interpretation of statements by NSTL, the US testing laboratory that features the free Internet-delivered Ymark2000 test, as the base of its Millennium compliance claims. Most notably by suggesting the RTC is not important in assessing Year 2000 compliance in a PC.
In its response to the ASA, Prove It 2000 has included a full text copy of NSTL's statements (available on www.nstl.com). This states that certain software and operating systems do access the RTC for date and time related functions and that an upgrade of the RTC that is found in all PCs is an "ideal" scenario to ensure Year 2000 compatibility.
Coppel added: "We believe that NSTL's documentation, especially its "White Paper" on the Year 2000, instead of supporting Compaq actually vindicates our standpoint. We strongly argue that the RTC is an issue for Year 2000 compliance and that consumers should be allowed to make up their own mind when buying a PC rather than being misled by erroneous advertising."
Notes: Compaq was reported to the UK Advertising Standards Authority on 19 May following an advertisement in the UK Press in May which urged customers to ditch existing PC assets in favour of Compaq machines because its products passed NSTL Millennium compliancy tests. The advertisement appeared in a number of other UK national newspapers.
Last month Compaq released this statement from its Houston, Texas, head office: "There is no defect in the NSTL test methodology. Applications that obtain data directly from the RTC may exist but, to the extent they do not contain logic to adjust for the actual date, violate basic PC programming principles."
SOURCE Prove It 2000
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