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Non-Tech : Web Street Securities (WEBS)
WEBS 20.05-3.3%4:00 PM EST
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To: Doug Coughlan who wrote (472)7/23/1998 8:54:00 AM
From: Linda Kaplan  Read Replies (1) of 1339
 
Lucky you! See my post this morning. Who has time to waste on checking on their bookkeeping and forcing them to make good on bookkeeping promises? I'd need to hire an assistant just to cope with Web Street's awful errors.

As for fills, I had no complaints about the fills. My problems were with the reports on the executions, and the constant bookeeping problems and the downright liars that work there. I have a record of Ryan's promise of the $100 credit. According to the moron who hung up on me last week, Ryan said he never promised it. Ryan lied on other occasions, so I'm not surprised. But Ryan's the margin department. Inspires confidence in this company, doesn't it?

I'd have told John he had been in error about the commission errors being automatically corrected, but there seems to be no point in communicating factual information to John or to Ryan. They don't seem to be capable of relating to facts. Both these guys say whatever is convenient for them to say, and then they deny it.

Witness John's note to me about not being able to send the check till the 23rd, when I'd asked that it be sent on the 23rd. And the fact he sent the check on the 22nd after all that. What's the point of a verbal or written conversation with people who are incompetent?

Once I get out of there I hope I pursue complaints against this company. When there's this much incompetence I have to wonder about the integrity of the firm.

PS: Joe Fox said he'd be calling me back that afternoon, and a week later, no call back. He's the President. Does THAT inspire confidence in the company?

Linda
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