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ASCEND HIGHLIGHTS CUSTOMER SATISFACTION WITH APPOINTMENT OF SALMA ABBASI AS VICE PRESIDENT OF WORLDWIDE QUALITY SYSTEMS AND CUSTOMER SATISFACTION
ALAMEDA, Calif.--(BUSINESS WIRE)--July 27, 1998--
Company Focuses on Customer Requirements to Deliver Quality Systems
Ascend Communications, Inc. (NASDAQ:ASND.O), a leader in wide area networking (WAN) solutions for providers and users of the New Public Network, today announced the appointment of Salma Abbasi as vice president of Worldwide Quality Systems and Customer Satisfaction. Ms. Abbasi will be responsible for customer satisfaction and lead the development of quality systems that meet the needs of Ascend's growing customer base. Ms. Abbasi will report directly to the company's Chief Executive Officer, Mory Ejabat. "Attention to customer satisfaction is a top priority at Ascend," said Ejabat. "With tenured experience in assessing the needs of customers, and developing systems and solutions to address these needs, Salma is a strong addition to our executive team." As an established market-share leader providing networking solutions for Service Providers and enterprise customers, Ascend delivers reliable and quality networking products that enable value added solutions. Ascend is building an infrastructure and formalizing processes that meet the unique needs of its customers to help them grow their businesses. Providing market-leading data networking products with superior customer satisfaction will enable Ascend to meet and exceed its business goals. Ms. Abbasi comes to Ascend from Quantum Corporation with 18 years of diverse experience in product development, manufacturing and quality. She held senior management positions at Quantum, Digital Equipment, and Monolithic Memory in quality, manufacturing, and engineering. Ms. Abbasi is charged with leading Ascend's quality systems development for process standardization to ensure customers receive solutions that address their changing needs. Ms. Abbasi received an MS in engineering from California State University, San Jose and a BS in civil engineering at the University of Westminster, London, England.
About Ascend Communications
Ascend Communications, Inc. develops, manufactures, sells and services wide area networking solutions for telecommunications carriers, Internet service providers and corporate customers worldwide. Press and industry analysts, please contact: Meredith Valt, Alexander Communications, 415/923-1660, mvalt@alexandercom.com. Investors and financial analysts, please contact: Kristina Graziano, 510/747-2345, kristina.graziano@ascend.com; or all other inquiries please call toll-free: 800/ASCEND4. For more information about Ascend and its products, please visit the Ascend web site at www.ascend.com, or send e-mail to info@ascend.com. Ascend is headquartered at One Ascend Plaza, 1701 Harbor Bay Parkway, Alameda, Calif. 94502; phone is 800/ASCEND4 and fax is 510/814-2300.
The foregoing statements may contain forward-looking statements that are based on current expectations and involve risks and uncertainties. Actual results could differ materially from these expectations as a result of factors including, but not limited to, the Company's success in developing, introducing or shipping new products, competition, the mix of distribution channels employed, the Company's dependence on single or limited source suppliers for certain components used in its products, risks inherent in international sales, seasonality and general economic conditions. These and other factors are discussed in Ascend's 10-K, 10-Q and other filings made periodically with the Securities and Exchange Commission.
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CONTACT: Ascend Communications Jennifer Reidy, 510/747-2761 jennifer.reidy@ascend.com or Alexander Communications Meredith Valt, 415/923-1660 mvalt@alexandercom.com
KEYWORD: CALIFORNIA INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS COMED TELECOMMUNICATIONS MANAGEMENT CHANGES
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