AutoZone (AZO) Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : AutoZone (AZO)

AZO 3,553

-3.3%

9:30 AM EST

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Carey Thompson who wrote (151)	7/27/1998 9:37:00 PM
From: Kiriakos Georgiou	Read Replies (1) of 163

Well, any sane CEO would grant you a new battery after the letter. The point is to get proper service without wasting your time writing letters or calling headquarters. Service managers are trained professionals and they should handle such problems to the customer's satisfaction. I had a similar situation with Penske Auto service. I took my new Cobra-R rims and new Yokohama A032R tires for installation and they scratched the living !@#$%^ out of all the rims. DEEP scratches, totally unprofessional job I was shocked when I went back from work to pick them up. The service manager absolutely refused to do anything, but after speaking to headquarters I was referred to their insurance company who compensated me for 80% of the value of the rims. -kg

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next