MRV Communications (MRVC) opinions? Message Board

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Technology Stocks : MRV Communications (MRVC) opinions?

MRVC 9.975

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Aug 15 5:00 PM EST

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To: Terence Kennedy who wrote (9731)	7/30/1998 12:45:00 PM
From: WebDrone	Read Replies (1) of 42804

Terrence- thanks for your posts. I appreciate you taking the time to share your experiences. As a MRVC investor, I expected the company to be engineering based, and very light on customer support. That's no longer acceptable to me. MRVC bought Xyplex, and I believe this was done, in part, to address these issues of customer service. Xyplex is said to be very good at supporting the customer, and in the conference call before this last one, I recall something being said about Nbase personnel being retrained in customer service while Xyplex personel were being trained on Nbase products. Anyone else remember this? Xyplex has not been "in the fold" very long; it is my hope that they will help Nbase with their customer service problems. This is too late to help you. I for one appreciate your post. It's not too surprising to me, but it is still disapointing to hear about. I hope the company will improve- they are taking steps, IMO. I hope those steps work. WebDrone

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