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Technology Stocks : Excel Communications

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To: The Real Deal who wrote (2767)	7/31/1998 5:13:00 PM
From: Charles Holcomb	Read Replies (2) of 2806

R. Deal - Excel not competitive on instate rates - NOT! Just to let you know, AT&T tried to scr*w their customers in Texas on the instate rates: From the Dallas Morning News, July 7, 1998 (no link, just a blurb in their local and regional briefs) is this: PUC reports AT&T will credit customers AT&T has told the Public Utility Commission it will give credits to its customers through August for a 50 percent credit in the costs of in-state long-distance calls charged to its One Rate Plus customers, commission officials said. Company spokesman Vaughn Aldredge said he could neither confirm nor deny that AT&T plans to credit customers. Under the One Rate Plus plan, customers have paid a flat $4.95 a month to get a rate of 10 cents a minute for long-distance calls. But June 1, the company quietly raised the charge to 15 cents a minute for Texas customers making long-distance calls within the state. Long-distance calls to other states remain 10 cents a minute. A friend of mine had initially wanted to be my customer, but got his GTE bill and saw a paid ad on the back of it from AT&T for the "one rate plus" for 10 cents anytime for $4.95. Well, his wife calls more in state (excel is 15 cents in state). So he told me he would use AT&T. Oh well... Well, once I showed the Morning News article to my friend, I got an earful! Seems AT&T never set them up right - and charged them 29 cents a minute!!! I think they were still fighting with AT&T to fix this - but are now going to be my customer. A no-brainer! Why pay AT&T $4.95 a month for what Excel offers for $1.00 a month. And he has me to talk to when he has any problems with Excel.

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