Market Gems:Stocks w/Strong Earnings and High Tech. Rank Message Board

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Strategies & Market Trends : Market Gems:Stocks w/Strong Earnings and High Tech. Rank

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To: Urlman who wrote (12421)	8/1/1998 4:31:00 PM
From: Jenna	Read Replies (1) of 120523

Telescan.. BEWARE.. a word of warning. Although I am a proponent of Telescan and have given much accolades on the excellence of their software. I've even mentioned them as a main source of my information in the article in OnLine Investor. I must mention the inadequacies and blatant inefficiencies of their billing department. If you subscribe to Telescan, please DO NOT give them your credit card number but insist that you be billed monthly for the charges incurred. I've tried numerous times to change my subscription status but to no avail.. I'm constantly billed at the original price although I've changed the type of account, despite numerous e-mail apologizing and promises of rectification nothing has been done. If I can have any kind of satisfaction in this 'ordeal' it will be in preventing others going through the same thing I have. We're talking about overbilling to the tune of 299.95 a month!

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