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Technology Stocks : Amazon.com, Inc. (AMZN)
AMZN 232.38+0.1%Dec 24 12:59 PM EST
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To: Glenn D. Rudolph who wrote (12278)8/2/1998 4:29:00 PM
From: llamaphlegm  Read Replies (2) of 164684
 
Glenn:

This is Covey interviewed on6/13/98 as the first guest on TMF's radio show. If you look past the softball questions (they do have a lot invested in the company after all) and read between the lines, you'll notice that she was unable to:

1. Articulate a single competitive advantage that the zon has (her elaborate discussion of the positive carry amzn gets from collecting credit card payments from customers and paying publishers a month later is equally true for bks or bgp's on line groups).

2. defend amzn v. competitive pressures of bgp and bks, simply saying that they see their biggest challenge to be internal execution to keep customers happy (ok, and if bks, from which i've bought over $400 of books in the past 3 months, executes just as well ...)
re: shop bots, she said only that people won't shop around to compare just to save 5 or 10 cents -- and what if they can save 5-20% of a $50 -- $200 order and what if they don't have to shop around -- you see Joy, the whole point of the shop bot is that I don't go around anywhere the bot does it for me, keeps (or soon will be keeping a la planetretail.com) the credit card centralized for all my purchases.

3. Tom Gardner asked her how amzn will protect its priicing power given comp and bots, she replied that amzn already has competitive pricing so it will seek to keep prices low and give customers both the cheap pricing and service (aka, if we raise prices we're dead).

broadcast.com
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