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To: Sean W. Smith who wrote (5814)	8/3/1998 3:33:00 PM
From: Richard Estes	Read Replies (3) of 11149

If you have to re-install a program to fix it that thats a program error not a user error" Not sure that reinstall fixed it, maybe user didn't commit the same error, whatever it might have been. You are right about Equis help system, it is top notch and the cost of it and the manual is in the price. A 547 page manual can set a vendor back a great deal. QP2 help could be done better, but it is a rare case where a programmer can write a manual or help well. Doing it right, cost, maybe thats why we don't see top notch ones. Yes, we might find more features (bugs)like the black cursor. I had heard of it but never had a desire to use the cross-hairs. At least QP continues to evolve, and provide updates. So many programs turn out a version and leave us hanging until they decide to try the next version. Even Gates can be shown to offer free fixes and features. Glad I don't have to write programs, manuals, or help systems. You can't win for losing.

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