Some would have you believe that the CTP market is a niche. I am ROFLMAO.
gammag.com Going, Going Digital <Picture: loading...>Quad/Graphics sets a goal and a timetable for installing an all-digital workflow, without film or proofs, in most of its plants.
By Joann Strashun Whitcher, Project Editor ------------------------------------------------------------------------
The advent of computer-to-plate imaging, coupled with digital proofing and the proliferation of telecommunications options, has made a complete digital imaging workflow in the web offset arena a working viability.
Nowhere is this more evident than at Quad/Graphics, which announced in April that its plant in Saratoga Springs, N.Y. would become the first web facility to offer 100% digital imaging services, encompassing digital photography, digital proofing, telecommunications, and digital plate production.
Since that announcement, two more Quad plants, in Martinsburg, W.Va. and The Rock, Ga., have also replaced conventional imaging with digital technology. The company's goal is to replace conventional imaging at all Quad/Imaging sites with digital imaging by the end of 1998.
In pursuit of that goal, Quad, whose 1997 sales exceeded $1.2 billion, has invested some $18 million in each of the past five years in digital imaging technology.
The appeal of added value "We are looking at ways to improve value to publishers and agencies and ultimately to their customers," says Tom Frankowski, vice president of imaging for Quad/Graphics. "Our success has been substantial in the move from outputting film to going computer-to-plate. It doesn't make sense to be in two processes. Why operate two platerooms if one is substantially beneficial to all parties? It makes sense to just roll it out."
Adds Frankowski, "The challenge for us as this point, as we work with publishers, is maintaining conventional capacity efficiently."
Success in rotogravure Quad's foray into digital technology hearkens back to the late 1970s, when it sought to become a single-source supplier to its customers, which include publishers and catalog houses, by offering prepress functions. Many members of its digitally literate staff, which now numbers about 1,000, cut their teeth on color electronic prepress systems.
"Our vision to become completely digital is based on the success we experienced in our 1992 implementation of direct digital engraving in our rotogravure operation," says Frankowski. At Quad's gravure plant in Elmira, N.Y., digital files are used for direct-to-cylinder engraving.
"We recognized that it worked, and saw clearly the advantages to the press operation, to the buyer, and to the quality of product, in terms of overall cleanliness, register, and color consistency," explains Frankowski. "Once we saw the results of a digital process and its impact in the gravure process, it made sense to educate our customers to the benefits of a 100% digital process."
A similar situation is marrying itself in the web offset market.
Customers' hesitation In June 1996, Quad placed digital platemakers from Creo Products in its plants, and the move to becoming completely digital was begun.
Quad, though, had to face a natural reluctance by its customers, and its customer's customers (such as ad agencies) to switch to an all-digital process.
"There's a lack of education within the industry as a whole," says Frankowski. "Agencies are dealing with large advertising budgets, spending a lot of money in print, broadcast, and on billboards. They just don't want to jeopardize their relationships with a change to a technology they do not understand."
Also, points out John Nallen, director of manufacturing for Newsweek and a Quad customer, ad agencies are used to working with standards. "There has yet to be a defined standard for sending digital ad files to printers," says Nallen. "Right now, for example, files come into a print shop in a variety of file formats. The industry is working to obtain and solidify standards."
Plus, there's little consensus about the form of the output. Some publications still want film while others want TIFF files, which challenges agencies working on repurposing ads.
Quad ARMs itself Not long ago, the biggest barrier was how to repurpose ads into the digital format, which is why Quad created its Advertising Resource Management (ARM) centers.
The sites -- located in Anaheim, Calif., Saratoga Springs and New York, N.Y., and Sussex, Wis. -- assume accountability for ensuring data integrity, providing such services as film-to-file conversion, resolution proofing, conventional film services, and film archiving and plotting. Digital ad files are positioned and proofed for verification against industry standards.
"Going digital and using Quad's ARM Center has turned out to be a wonderful venture," says Nallen, whose April 21, 1997 issue of Newsweek magazine was the first newsweekly in the industry to have all of its ads prepared digitally. "Everyone involved in the process -- at the ARM Center, the prepress center, and the printing plant -- has great knowledge."
Later deadlines The ARM Centers underscore the benefits of the digital process, offering publishers and agencies later closing dates and quicker turnarounds. For example, agencies can make changes to ads just hours before the ads go to press.
To further help its customers meet deadlines, Quad also has available an interface that receives satellite signals and transmits that information into a bitmapped format, sending it directly to the CTP device. Previously, signals were routed to a fax machine that generated film.
Additionally, Quad's Remote Imaging sites are connected to all of the printer's sites via high-speed links, enabling changes in a client's file to be made at Saratoga Imaging and reflected in the product coming off the press minutes later in Lomira, Wis.
Winning confidence Quad staffers in Saratoga Springs worked closely with customers to win their confidence. Recalls Bill Mooney, operations manager of Saratoga Imaging, "Clients had a lot of initial reluctance to move from a system they knew and that worked to one that was unknown. Most simply didn't want their jobs to be the test cases, and they didn't want to be the guinea pigs."
To convince customers of the system's reliability, Quad/Imaging Saratoga ran partial forms digitally. In the beginning, most customers sent in film, which Quad was set up to scan on Creo Renaissance scanners, rather than transmitting digital files (today only a few send in film).
Quad accepts digital files in a variety of ways -- point-to-point T1 lines, ISDN, Internet protocols, even Wam!Net -- based on the customer location, the volume of data (file sizes), and the time frame needed to move data. However, says Frankowski, to use telecommunications and not take time out of the process doesn't make sense.
Once the file arrives, Quad must convert it from a PDF, TIFF, or PostScript format to the DCS format that the Creo RIP requires for making a plate.
Proof called redundant Quad does not make a high-resolution color proof. As Frankowski explains, since the prepress provider sends a high-res color proof with the digital file, a second proof would be redundant. Also, since the plates are being manufactured on a just-in-time basis prior to print, there's no time to show a proof to the client.
Once again, Quad had to convince customers that the digital process would work and that the scanned ad would stand up as a digital file. Although Quad no longer pulls Matchprints, it does output digital bluelines, which offers an accurate representation of the file going to plate. Quad uses the same RIP for the Creo platesetter and its digital blueline printers, ensuring accurate impositions.
Once digital bluelines are approved, operators impose the files into a prep template matching that grid. They then paginate the files, and forward the pages for RIPping. Quad can manufacture a printing plate in less than five minutes once the file has been RIPped.
Customer response Ziff-Davis, a long-time Quad customer, prints four publications -- PC Computing, Computer Gaming World, Internet Computing, and Smart Reseller -- using the digital workflow. But prior to going computer-to-plate, explains Lloyd Schultz, prepress director for Ziff-Davis, "We had to `sell' people internally on the process and needed to get them comfortable with the new approach."
"For example," adds Schultz, "the art department was concerned that the new procedures were going to jeopardize the quality of our products." In fact, the art department was little affected by the move. Even Quad's DCS file-format requirement didn't affect the art department.
Says Nallen of Newsweek, "Doing it this way [digitally] is the wave of the future. Going to computer-to-plate is an enhancement for throughput and turnaround. It gets us into the print process faster and offers better accuracy, timing, and quality." |