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Non-Tech : Web Street Securities (WEBS)
WEBS 20.55-4.9%Nov 25 4:00 PM EST

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To: Jim S who wrote (567)8/7/1998 5:22:00 PM
From: Linda Kaplan  Read Replies (1) of 1339
 
News Flash... This is the first time I checked my Web Street account since I talked with Sherri Smith on Wednesday. She'd promised me she was reversing the charges for the research fees. That has not been done.

She also said she would call back by this afternoon. That has not been done.

Now, I know people get busy and get behind, so I've left a message about these matters on her voice mail.

I wouldn't be surprised, since I now think i'm dealing with a back ally hoodlum rather than a brokerage firm, if my call were never returned and no explanation were provided for these additional misrepresentations on the part of Web Street.

I'm starting to think about reporting some of this to the regulatory agencies. This has achieved a level of malice, and is beyond their customary ineptitude.

Linda
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