AT&T Solutions charts aggressive growth course
zdnet.com
By John Rendleman, PC Week Online August 11, 1998 5:10 pm ET
RALEIGH, N.C. --- AT&T Solutions, the unit of the telecommunications giant that provides outsourcing and managed services for corporate clients, has its sights set on an aggressive revenue growth plan.
The company, which will ring up about $1 billion in sales this year, expects by 2002 to reach $4 billion in annual revenues, said Jim Pagos, president and managing partner of AT&T Solutions Worldwide, at a press event here today at the company's Global Customer Support Center.
That growth will be based on a steady stream of enhancements to the company's current offerings and a mix of new services for corporate data networks, Pagos said. "Those solutions are what we're working on in real time as we speak," he said.
Among the planned advances, AT&T Solutions on Monday will enhance its GEMS (Global Enterprise Management System) to deliver better trouble tickets and more predictive and proactive management features, said Ed Nalbandian, managing partner of the Managed Network Services unit of the Florham Park, N.J., company.
The GEMS upgrade will also offer improved disaster-recovery capabilities, a feature that detects intrusions into customers' networks and new "electronic bonding" capabilities between AT&T's network and customers' networks that let users monitor and control their networks via the Web, Nalbandian said.
Other areas AT&T Solutions plans to target include managed firewall services, tunneling, authentication server management, administration services for domain names, administration of IP addresses and network address translation services, Nalbandian said. In the WAN arena, the company is also developing ATM support solutions for router-switched networks.
AT&T Solutions also will push its managed services further into monitoring corporate servers and desktop applications, and assessing the year 2000 compliance of client networks, officials said.
AT&T Solutions can be reached at www.att.com/solutions/. |