CheckFree simply underestimated the effect of mergers and the speed with which banks would replace their old PC banking systems, Kight said.
"I spend way too damn much time on the road and way too much time with these banks, in my opinion, to have been that far off," Kight said. "I am the closest to the banks. I'm the closest to being able to know what it is they're doing, what kind of schedules they're on. I'm the one who has taken the lead in trying to drive them to the Net.
"I just didn't expect all of them to do it at the same damn time."
Brian Maimone, an analyst with ING Barings Furman Selz, agreed with Kight's assessment, but believes investors overreacted. Although CheckFree's growth is hampered until banks finish their transition to the Internet, "it's a nice problem to have," Maimone said. "The long-term outlook is actually quite positive."
Company executives have no control over how banks adopt technology platforms, but once institutions are on the Internet, CheckFree will be in a solid position, Maimone said. The company is already the market leader in electronic bill payment, with 70 percent to 75 percent of the market, he said.
The company's revised expectation is actually cautious, Kight said. "It doesn't reflect four banks that tell us they're going to be in market this calendar year," he said. "I'm not doing this again. I'm not doing another recalibration [sic], so we've taken a very conservative stance."
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