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SI - Site Forums : Silicon Investor - Welcome New SI Members!
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To: SI Brad who wrote (2104)8/13/1998 7:56:00 AM
From: Souze  Read Replies (1) of 32883
 
Jeff and Brad, Your ears should be burning!

I am one of the many NetCom users who were locked out out of SI.

Five phone calls to Go2Net produced no (read zip) help in answering the questions: Is Silicon Investor up? Was the move successful?. Where was the help line for people having problems connecting to SI? I was phoning NetCom too; they at least looked at the problem, and said the cause could be at either Go2Net or NetCom, and since SI was the one that had changed and even Email to them was returned, well SI was the prime suspect.

The Motley Fool staff helped out. Someone there tried accessing SI using AOL, and it worked. I then had something to take back to NetCom, and got them to take the problem.
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