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Pastimes : Dream Machine ( Build your own PC )

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To: MangoBoy who wrote (1945)8/14/1998 11:24:00 AM
From: Sean W. Smith  Read Replies (1) of 14778
 
BTW: On Service Contracts....

One of my clients had a hard drive start whining. (bad bearing). Called Dell at 5:05 PM EST on Tuesday, Wednesday 10:00 AM tech arrived, replaced HD and was gone by 10:15. Minor hassle in getting the Dell TS to issue a replacement HD before it totally died. Once that was over service was prompt and courteous as usual.

Sean
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