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Technology Stocks : Dell Technologies Inc.

DELL 131.76

-1.1%

10:41 AM EST

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To: SecularBull who wrote (60144)	8/21/1998 2:53:00 PM
From: LWolf	Read Replies (1) of 176387

LoD & ALL - this answer from MD to an interviewer question made me GRIN when I read it. I think all of you will see the humor in his response (like let them keep doing it the old fashioned way, we know better). YOUR COMPETITORS ARE MOVING INTO THE SERVICE MARKETS. IS DELL THINKING ABOUT GOING INTO THE SERVICE BUSINESS? ANSWER (DELL): Well, you know, it's almost like we are going in 180 degrees different directions. Dell's moving its service model to the Internet in automated, non-labor intensive fashion, and our competitor acquired a company with 55 thousand employees who are primarily field based service - which is really more of a traditional, old way of doing service - and I really like that equation - that sounds like a good way to compete to me and I'm real excited about that. techstocks.com

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