Here is an excellent new contract with a solid cable company:
Convergys Announces Agreement With Comcast to Provide Billing and Subscriber Management for Cable Services
CINCINNATI--(BUSINESS WIRE)--Aug. 27, 1998--Convergys announces an agreement with Comcast Corporation [Nasdaq:CMCSA - news] under which Convergys will license its CableMaster(TM) Billing and Subscriber Management solution. Comcast, the nation's fourth largest multiple system operator, will use the real-time solution to support its cable
television services in addition to other related offerings.
Under the five-year agreement, Comcast will implement the Convergys CableMaster 2000 solution in 17 additional markets. These combined markets serve more than one million subscribers.
''CBIS and Comcast had a long and successful relationship as CBIS provided its CableMaster solution and its billing and customer management expertise to maintain our competitive edge in the cable television industry,'' said Greg Pucci, vice president of Information Systems for Comcast. ''Now that CBIS has become a part of Convergys Corporation, Comcast will continue that relationship as we expand our customer base and service offerings to include not only high-speed data, but also digital and other advanced technologies. Convergys has a new and broader range of services and solution offerings to support
our growth into the new century.''
''CableMaster will help Comcast meet the challenges for world class customer care and billing created by increased customer demand as a result of technological innovations,'' said Robert J. Marino, president of Convergys Information Management Group. ''We value our long relationship with Comcast in supporting its cable and broadband offerings, and now as Convergys, our expanded scale, experience, industry knowledge, and technology will help Comcast create an even stronger competitive advantage in its markets.''
The Convergys CableMaster 2000 solution -- developed specifically for the cable industry -- utilizes a fully integrated, on-line, real-time relational database, giving all functions and departments the ability to update and access data continuously. It supports many of the major markets of the nation's leading cable system operators. Since its introduction in 1982, Convergys' CableMaster 2000 has been installed in nine countries around the world managing more than 13 million subscribers.
ABOUT COMCAST
Comcast Corporation is principally engaged in the development, management and operation of broadband cable networks, cellular and personal communications systems and the provision of content. Comcast, the fourth largest domestic cable company, also provides satellite video service through its equity interest in Primestar and holds ownership interests in cable and telephony businesses in the United Kingdom.
Comcast's cellular operations serve markets with a population of more than 8.4 million, while personal communications services are provided through the Company's investment in Sprint PCS. Comcast provides content through its majority-owned subsidiaries, QVC, the world's premier electronic retailer, E! Entertainment Television, Comcast-Spectacor and Comcast SportsNet and through other investments, including The Golf Channel, Speedvision and Outdoor Life.
Comcast's Class A and Class A Special Common Stock are traded on The Nasdaq Stock Market under the symbols CMCSA and CMCSK, respectively. More information on Comcast Corporation can be found on the Company's Website on the Internet at comcast.com
ABOUT CONVERGYS
Convergys Corporation (formerly CBIS and MATRIXX Marketing) is a leader in providing outsourced, integrated, customer care and billing services, bringing together a broad range of resources and expertise to help clients transform customer relationships into a competitive advantage.
Convergys software produces more than one million bills each day, and Convergys customer care handles more than one million calls each day.
Convergys serves the top companies in a wide range of industries, including communications, technology, cable and broadband services, consumer products, financial services, utilities, healthcare, hospitality, and direct response. Headquartered in Cincinnati, Ohio, Convergys employs over 30,000 people at its more than 30 call centers, data centers, and other offices in the United States, Canada, and Europe. Convergys is dedicated to creating a work environment that welcomes differences and provides opportunities for all employees to contribute and succeed.
Convergys (NYSE:CVG - news) is on the Web at convergys.com
CableMaster 2000 is a trademark of Convergys Corporation.
Contact:
Convergys
John Pratt, 800/344-3000 or 513/397-7777
E-mail: news(at sign)convergys.com
or
Edelman Worldwide
Chris Perry, 312/240-2688
E-mail: cperry(at sign)edelman.com |
