AT&T to Launch High-Speed Service
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[September 10, 1998--USA TODAY] AT&T is expected to launch within a month a major high-speed communications service that will let many of its 10 million business customers cut costs by combining their phone and computer networks.
Code-named AT&T INC--for Integrated Network Connect--it won't actually be available to customers until 1999, people close to the project tell USA TODAY.
Sprint unveiled a similar service, called ION, three months ago. And newer carriers such as Qwest, Level 3 and IXC also plan to carry voice and data on a single network. AT&T spokeswoman Kate Rankin declined to comment on the launch, saying: "We are still testing the service. We are not ready to go into any level of detail."
But the rollout of the network would be a major step in CEO C. Michael Armstrong's overhaul of AT&T, and a bellwether of industry change. Armstrong is racing to reengineer the USA's largest carrier as the focus of telecommunications shifts from voice to transmitting video, voice and data.
Armstrong already has gained the industry's attention from high-profile deals to buy Teleport Communications Group and Tele-Communications Inc., and to partner with British Telecom.
The overhaul of AT&T's network is just as important. AT&T will deploy an Internet-like digital technology known as ATM, for asynchronous transfer mode. It converts information into the ones and zeros of computer language, breaks it into tiny pieces, stamps them with an address and sends them into a shared transmission line.
The technology also is at the heart of Sprint's $2 billion ION service. ATM and IP are more efficient than traditional phone lines, which reserve a separate circuit for every call, and the quality is improving.
The new service will offer AT&T and its customers two major benefits, analyst Ken McGee of The Gartner Group market research firm says:
Lower prices. AT&T's bids for corporate contracts are 5% to 12% higher than those of MCI and Sprint, McGee says. AT&T could start to close the gap in a year or two. More flexibility. ATM allows customers to instantly order phone lines, high-speed data lines or features with the click of a computer mouse.
It also will let AT&T expand its consulting businesses, giving it the ability to monitor customer networks with sophisticated ATM devices it installs on their premises. That sort of entrepreneurial effort is critical for AT&T, which must expand beyond long-distance to up revenue and stock value.
By Steve Rosenbush, USA TODAY
rCOPYRIGHT 1998 USA TODAY, a division of Gannett Co. Inc.
Last modified: Thursday, 10-Sep-1998 13:14:41 EDT
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