Ken, they have had a very tough year, but not that it didn't work. The major problem was the morning lag, which ran 1-2 minutes behind, until around 10:00AM, but that has now been fixed, as they did some work at the provider, ADP. They also are releasing a new version this week on their web site, which will supposedly eliminate the bad ticks (spikes) that they have been having a lot of trouble with lately. But yes, for the most part, they are consistent and reliable.
Remember, that with IT, while it was the same software, you were using Kanisa's servers, under Kanisa's control. RTT uses NAQ's servers, so you have to compare apples to apples.
RTT has a thread here, at Subject 17201
Good luck
Len |
