Discuss Year 2000 Issues Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Discuss Year 2000 Issues

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: John Mansfield who wrote (2671)	10/7/1998 9:10:00 PM
From: C.K. Houston	Read Replies (4) of 9818

*AARGH ... I am SO dmn frustrated. I've spent over 5 hours talking to customer service from Dell, Microsoft, Brother and Hewlett Packard ... getting several things done. I haven't been able to set-up my new Brother multi-function unit, and haven't been able to print anything for over a week. After several hours, numerious people and companies, we discover that an OLD Hewlett Packard laser printer's code is still somewhere deep in Windows, and is interfering with set-up. Called HP. Spent 20+ minutes on hold (my own dime) listening to music. Got transferred to several departments. Talked to several "live" people. Was transferred to a voice mail that gave me two new numbers to call. Will be charged $25 for solution. Don't care what it costs. (Just need to get it fixed.) HERE'S THE Y2K KICKER: After entering my credit card info ... I'm then asked to enter my 4 digit expiration date. (i.e. Jan 1999 = "0199") MY CARD EXPIRES JANUARY 2000 ["0100"]. HP won't accept it!! "That's an invalid number". Tried again. Same message. I can't reach a "live" human being, cause my card expires in 2000. I can only get a digital voice who keeps on telling me "That's an invalid number." AARGH** I'm desperate to get a printer hooked up to my computer. I'm gonna try to call my mom, and hopefully her credit card expires in 1999. I need someone* from HP to talk to me.* Guess I'll start this whole process again tomorrow. Just wanted to share my first-hand Y2K story. Cheryl:-((

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next