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Technology Stocks : Voice-on-the-net (VON), VoIP, Internet (IP) Telephony

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To: Stephen B. Temple who wrote (1480)10/12/1998 3:09:00 AM
From: Stephen B. Temple  Read Replies (3) of 3178
 
Aristacom's Computer Telephone Integration Solution Selected by the Internal Revenue Service

October 12, 1998 ALAMEDA, Calif.--(BUSINESS WIRE) via
NewsEdge Corporation -- Aristacom
International Inc., a premier provider of
Computer Telephone Integration software
and services, announced today the receipt
of orders valued at $1.1 million from Aspect
Telecommunications for the modernization of
the Internal Revenue Service (IRS) Computer
Telephone Integration system.

The IRS selected Aristacom's new Platinum
version software that supports multiple
switches and platforms and is fully Year 2000
compliant. This new capability will require the
installation this year of Aristacom's CTI
servers running Windows NT. All 20 call
centers and associated data centers will
benefit from the enhanced software and CTI
servers.

"With the number of call and data centers
supported by Aristacom CTI software, they
are one of our largest. We are pleased that
the IRS chose our technology for their
Computer Telephone Integration needs,"
stated Jack Iacobucci, chairman and CEO of
Aristacom.

Founded in 1988, Aristacom International
Inc. provides products and services that link
companies' existing computer, telephone and
Internet resources to bring increased
efficiency and cost savings to their call
centers and to help them provide exceptional
service to their customers.

Aristacom's customers include leading
financial institutions, health care providers,
major manufacturers, federal government
agencies and other large firms. Aristacom
headquarters are located at 1320 Harbor Bay
Parkway, Suite 180, Alameda, CA 94502.
Telephone: 510/748-1500 or visit our web
site at aristacomintl.com.
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