Stephen... you'll not get an argument from me on this, there's no time for taking a breather here. No dull moments.
This month's Business Communications Review magazine has an exhaustive and rather excellently done review of the VoIP/VON space done in an excellent way in a separate monthly supplement to the magazine, which is now getting to be almost as comprehensive as the flagship publication itself. It's titled "Voice 2000," (again).
Their treatment of the gateway and PBX/Call Center integration market, as well as Internet fax and unified messaging bears some attention by anyone looking for an up-to-date roundup, or as reasonable a roundup attempt as can be expected, given time to press editorial dynamics and lags, and the perishable nature of news in this sector being what it is today.
The half dozen or so articles drill down into the market in about four or five different ways in some very lengthy detail, comparing the attributes and features of the top two dozen or so vendors' products and architectures, again, with an uncanny level of detail.
I've checked out their web site at bcr.com and it doesn't appear to be there. You may want to go there and inquire about how to get your hands on a copy or subscribe to the publication. I don't ordinarily endorse or suggest anyone subscribe to a particular publication in this manner, but BCR has consistently proven (to me, at least), time and again, to be a cut above the norm in its coverage of relevant topics to business communications, as their name implies.
Enjoy, and Best Regards, Frank Coluccio |
