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Technology Stocks : Creative Labs (CREAF)
CREAF 0.448-12.1%Dec 17 12:59 PM EST

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To: Flint who wrote (12472)10/19/1998 4:32:00 PM
From: Gambit  Read Replies (2) of 13925
 
OT

I was getting around to updating my Logitech mouse drivers when I thought about installing the middle mouse scroll feature I was using when I had Win95. Well Logitech just told me that the version of the program I have on disk that shipped with my mouse (V7.21) that handles the middle mouse button will not work fully in Win98(not stable). So I ask for an update or where I can find it on the web, to what I bought and was informed that its only on disk and will cost $10…? Why I ask should I spend $10 on such a simple update all I need is V7.5 NOT the newest version of your software V8.0 that ships FREE with ALL new Logitech mice anyway. The guy then asked me to buy the software or please hang up??? Well as you can guess this was met with a prompt replay to speak with the manager who basically told me to pay the $10 or F off. : )

Well I laughed at the rudeness : ) and asked how long have they been charging for this UPDATE to win 98. He said since Win98 came out and can I ether buy the software or let him go.

Well it was a good thing I was in a happy mood today it made this whole thing funny to me. But I will NEVER buy anything from Logitech again, that was just about the worst support ever… Can you believe some guy telling me to f myself for $10… I'd rather throw the $10 away then give it to Logitech now.

I even fell like getting a new Microsoft mouse now… this Logitech one is dirty : )
Adam-
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