Virtual Operator(R) Gains Widespread Customer Acceptance
Registry Magic's Sales Climb as the Company Takes Speech Recognition Mainstream
BOCA RATON, Fla., Oct. 29 /PRNewswire/ -- An auto dealership, pharmaceutical manufacturer, financial service provider and teleservices firm all have one thing in common -- they've all ''hired'' a Virtual Operator. The result? Immediate return on investment and lower operational cost.
Registry Magic (Nasdaq: RMAG - news), a leader in conversational speech recognition technology, today announced that the Virtual Operator is being used by a number of customers across many types of industries. Among customers is JM Lexus, the nation's largest Lexus dealership, US BioSystems, a leading producer of pharmaceutical products, Access America, a specialty financial services company, and Phone Interactive, a leading teleservices firm.
''The Virtual Operator is currently saving us over $30,000 a year,'' said Lorn Austin, Founder of Access America. ''With over 300 employees and approximately 1,800 incoming calls a day, the Virtual Operator is a versatile, interactive and innovative telecommunication solution. We've even named our Virtual Operator Sheri, which gives the system a personality and identity for our customers!''
For less than $700 per month, the Virtual Operator is a turnkey solution that attaches to a business's telephone system and performs the tasks of a live operator. It understands natural speech, eliminates the need for inefficient touch-tone menus and quickly transfers calls to the proper person or department.
Targeted at businesses with 10,500 employees, Registry Magic's Virtual Operator is a speech recognition auto attendant and call-routing system designed to enhance corporate telephone systems.
Named a ''National Treasure'' by the Smithsonian Institution and recognized by customers and telecommunication dealers for being the leader in accuracy and understanding natural conversation, the Virtual Operator has earned more awards than any other speech-driven call routing system in the industry, including multiple ''Best of Show'' and ''Product of the Year'' awards. The Virtual Operator is available to purchase through authorized telecom dealers or can be rented directly from Registry Magic.
''We are pleased with the continued success, momentum and positive impact the Virtual Operator is having on our customers' day-to-day business,'' said Walt Nawrocki, Registry Magic's president and CEO.
Registry Magic was founded in 1995 and provides businesses with conversational speech recognition technologies, products and services on a worldwide basis. The Company is a leader in developing realistic speech recognition applications that listen, understand and respond to the user by eliminating the need for touch-tone menus and allowing the world to access information using natural speech. For more information, please visit Registry Magic on the worldwide web at www.registrymagic.com.
Except for the historical information contained herein, the matters discussed in this news release are forward-looking statements. Readers are cautioned that such forward-looking statements involve risk and uncertainties including without limitation the general risks associated with the intense competition and rapid technological change characteristic of the computer telephony and speech technology markets. The forward-looking statements are also subject to risks set forth in Registry Magic's reports filed with the Securities and Exchange Commission. The forward-looking statements contained herein speak only as of the date of this release. Registry Magic expressly disclaims any obligation or undertaking to publicly release any updates or revisions to any such statement to reflect any change in expectations or any change in events, conditions or circumstances on which any such statement is based.
SOURCE: Registry Magic |
