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Non-Tech : Brown & Company New "5 and 10 Store"?
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To: Diana who wrote (174)11/5/1998 11:15:00 AM
From: David Harker  Read Replies (1) of 1865
 
>I don't need hand holding and I do my own research, but when I
>call for customer service (not brokerage -- I prefer to use the
>web) on any question about the firm or my account, I expect
>excellent service.

I can respond to this. I just opened my Brown account, transferring
my entire (former) account. I called them yesterday to find status
of that transfer, they were very helpful, patient, and told me
that the transfer had just completed. They gave me my
account #, web-site login name/password, and I was off and
running. That's my only contact so far, but it's been very
favorable. They also mentioned the recent computer upgrade.
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