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Strategies & Market Trends : Bill Wexler's Profits of DOOM

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To: Hank who wrote (3657)11/6/1998 9:31:00 AM
From: Kevin Podsiadlik  Read Replies (2) of 4634
 
Actually Bill, CPU salesmen ARE lazy and surly, at least here in CT. I bought my last computer from them but swore I would never go back there. The guy lied to my face about what I was buying and I don't appreciate that. I even sent corporate head quarters an e-mail concerning my unpleasant buying experience and they never even bothered to try to appease me with a reply.

How long ago was this experience, Hank? Significantly, was it more than about eight months ago, prior to the introduction of the "Apple store-within-a-store"? CompUSA was notorious (though not unique) for much of the behavior you describe, but with the deal with Apple came a bit of a policy change on that score. It's not for nothing that IBM now wants the same kind of deal Apple got.
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