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Non-Tech : Datek Brokerage $9.95 a trade

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To: Ed Forrest who wrote (10199)11/11/1998 9:58:00 AM
From: Fred Puppet  Read Replies (3) of 16892
 
Once again I'm experiencing the same problems getting marketable orders filled, today. Nothing has been fixed. Specifically, I am short PECX and noticed that it was down a lot, so I should cover part of my position. The ASK price was 5 3/4, so I placed an order to buy 3,500 at 5 3/4. The Datek message board shows this order entry:

Buying 3500 shares of PECX at 5 3/4. Tracking#: C-200-AAAT-3613
11/11/98 09:37:48

Over 5 minutes pass, and still there's no fill. At 09:44:45 I check a realtime quote and the ASK is still 5 3/4, but still I cannot buy at 5 3/4.

Finally at 09:45:21 I am filled for 1,000 shares and I check another realtime quote, at 09:46:21, it's 5 9/16 BID and 5 7/8 ASK.

Here's another Datek problem. My buy order is a bid of 5 3/4. Why is the best bid showing only 5 9/16? My order should be receiving representation but it is not. It's lost in cyber space.

This is a specific example of the problems that I experience every day on Datek. Nothing has been fixed or improved.
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