Datek Brokerage $9.95 a trade Message Board

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Non-Tech : Datek Brokerage $9.95 a trade

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To: Robert Bethge who wrote (10241)	11/12/1998 2:25:00 PM
From: Bill Rood	Read Replies (2) of 16892

Mr Bethge could you fill us in on checking, options etc. It seems that when Datek employees post they tend to evade ninety percent of the questions on this thread. Numerous times on this thread it has been posted that the morning and afternoon problems will be fixed in a matter of weeks. Now it's eight more weeks. You point out today about the volume you are handling yet it has been posted here that you have excess capacity. If you have excess capacity why can't you handle the volume. Would you agree in that calling your servers sill fast was a silly comment? In closing if you find the open of the market complicated may I suggest you contact one of your colleagues at another brokerage to let you in on the secret of succesfully filling orders the first 30 min of the day. Contrary to popular belief orders are being filled somewhere at the opening bell, just not Datek. Your invitation to call support at Datek is a joke. How many times do you want your customers to hear nothings wrong its NASDAQ, your browser, sunspots, your isp, the list goes on. Also why come here and post theres problems at the open but tell WSJ no problems customers are full of s%$#, everythings running great.

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