OnSale Inc. Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : OnSale Inc.

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: CoffeePot who wrote (1571)	11/12/1998 10:30:00 PM
From: ajd/mba	Read Replies (3) of 4903

I can't say for sure why ONSALE isn't doing better - BUT my one and only experience buying from them wasn't very positive: A monitor I bought from them was shipped to the wrong address. No big deal. That stuff happens all of the time. I filled out the closest form that described my problem that they on their 'Customer Service' site stating that I was going to ship the monitor UPS (expecting them to credit my VISA) and wanted to know the status of the other 3 items. Were THEY going to the wrong address too? Their general feedback link on their Customer Service Site was dead. They said that customer service was their top priority. I've got an MBA - we tell everyone to say that BUT mean it. Four days later no response. I followed up with another email from their Customer Service site. Five days later no response. I followed up with another email from their Customer Service site. Six days later no response. I followed up with another email from their Customer Service site. After much searching, I finally found a phone number. I guess I just fell thru the cracks. No reason was given. Will I use them again? Depends on what response (if any) I get from the CEO to my rather terse letter.

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next