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Technology Stocks : OnSale Inc.

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To: ajd/mba who wrote (1621)	11/12/1998 11:57:00 PM
From: Scott Moore	Read Replies (1) of 4903

I've had two similar experiences. Both times Email failed to gain a response, but my squeaky phone calls did get greased. I would guess your letter to the CEO will get lost or tossed. I basically got tired of being hosed on shipping through ONSL. It is insulting to see one video card with an $8 shipping charge and another one that they are featuring in quantity at $12 and ONSL is the seller for both. Plus the fact they prepackage the vast majority of their items individually, so that you cannot benefit on the reduced shipping. This is poor public relations and outright disservice to their customers. Practices like this detract from any loyalty.

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