==> Here Are The Answers To All Your Questions <==
Since we can't get Datek to answer specific questions here on SI, I decided to try my best to answer the most common questions by quoting from the Customer Agreement.
When market orders receive no execution for 15 minutes, who's responsible for this lack of execution?
"You understand that entering an order with Datek Online, including market orders, either electronically or otherwise, does not guarantee execution of the order, and you agree that Datek Online shall not be responsible for any order that is not executed."
If Datek is negligent and causes Datek's web servers to be unavailable, thereby causing customers to suffer a financial loss, is Datek liable for damages?
"Under no circumstances, including negligence, shall we or anyone involved in creating, producing, delivering or managing Datek Online's services be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the service"
Must Datek inform customers prior to a forced short buy-in or sale margined long positions?
"Datek Online has the right to sell any or all securities and other property in your account; buy any or all securities and other property which may be short in your account; cancel any or all open orders; and close any or all outstanding contracts. Datek Online may exercise any or all of the above rights without further demand for additional collateral, or notice of sale or purchase, or other notice or advertisement." |
