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Pastimes : Dream Machine ( Build your own PC )

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To: Zeuspaul who wrote (3540)	11/14/1998 11:49:00 PM
From: Dan Spangenberg	Read Replies (1) of 14778

Update on Vendor policies. Just thought I'd relay a very pleasurable experience with Mushkin this week (www.muskin.com) I have bought several of the Abit BH6/300a/PC100 ram bundles from them. On one of them the LM79 chip that controls the onboard temp and voltages monitoring went bad, the readouts in the CMOS and in a monitoring software program just started reading 204 degrees F. and 2.8 volts!! This was clearly wrong as the system still ran fine. All it took was one short call to mushkin. I gave them the invoice # and they sent me a new board out overnight delivery, I received it the next day. They did an advanced replacement so I wouldn't be down, didn't charge for freight, all this without even giving them a credit card # for security! I have worked with alot of good vendors that also have good replacement policies, but this is one of the best! Just thought the info would be good for all to know. Good Luck Dan

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