Vodafone-Airtouch (NYSE: VOD) Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Vodafone-Airtouch (NYSE: VOD)

VOD 12.49

+2.1%

Nov 26 3:59 PM EST

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Paul Smith who wrote (1315)	11/15/1998 1:21:00 PM
From: Bruce D. Miller	Read Replies (1) of 3175

<Off topic message> Hi folks, I just thought that I would give you a view from the customer perspective. I have had their paging service for about 2 months; on Friday their system thought that it might be a nice idea to inactivate my paging service. Saturday: Called their 800 number and got an "emergency service" - they can only take messages, can't do anything. Sunday: Called their activation folks. They can't get to any records on the system, can't do anything. Total investment 40 minutes on the phone, no solution. My take is that this business is about customer service. That means 7 x 24 and quick rectification of problems. I am going to take my corporate business elsewhere. This is the pits. If my experience is indicative, these folks have a ways to go. Regards, Bruce D. Miller

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next