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Technology Stocks : Dell Technologies Inc.

DELL 118.75

-0.8%

Jan 14 3:59 PM EST

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To: BGR who wrote (80850)	11/16/1998 8:16:00 PM
From: Mohan Marette	of 176387

Internet sales Vs non-internet sales. Apratim: I couldn't get a dollar figure on the savings but I was able to extract this much (see below) from the company. So if you are up to it you can do some rough calculations and come up with an approximate dollar figure. Do let us know if you come up with anything.I think the savings could be anywhere from $10-50 per unit sold via the internet, I don't know whether I am even close. "......As you know, Dell Computer Corporation does not quantify these figures in dollar amounts. However, online sales produce on average 40-45% fewer order status calls and 12-15% fewer technical support calls. We are able to pass these cost savings pass back to customers...."

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