Monday November 16, 7:25 pm Eastern Time
Company Press Release
Beyond.com Adds Customer Ratings to Web Site
First Internet Store to Post Comprehensive Online Buyers' Guide to
Software
SUNNYVALE, Calif.--(BUSINESS WIRE)--Nov. 16, 1998--Leading Internet software reseller Beyond.com™ (Nasdaq:BYND - news) this week
posted Gold Star Customer Ratings for more than 1,200 software products sold through its Web site (http://www.beyond.com).
Beyond.com is the first software store on the Internet to provide such a comprehensive online buyer's guide to software.
The new ratings system allows customers to evaluate each software title they purchase and share their findings with other software shoppers. Ratings
are based on a scale of 0 to 5 stars in half-star increments. A five-star rating means that a software title is exceptional. A one- or two-star rating
indicates that a product failed to meet the expectations of a significant percentage of customers who responded.
''We encourage all Beyond.com customers to share their personal, software recommendations, further enhancing the helpfulness of our web site,''
said Brian Sroub, vice-president of marketing for Beyond.com. ''Customer ratings, coupled with our online software recommendations, are just two
ways that Beyond.com, increasingly, is becoming a leading online authority for software buyers.''
Under the new system, Beyond.com customers awarded perfect scores to more than 100 software products across a range of product categories that
are sold by Beyond.com. Products that received the highest customer rating as of Nov. 16 include:
-- Paint Shop Pro V5.0
-- Visual Basic Deluxe Learning Edition 5.0
-- Adobe Acrobat V3.0.1
-- Dragon Naturally Speaking V3.0
-- American Greetings Creatacard Plus
-- Norton AntiVirus 5.0 Deluxe Win95
-- Turok: Dinosaur Hunter
-- Dreamworks Interactive: Goose Bumps from Horrorland
-- Tomb Raider II
-- Casper Brainy Book
''Knowing that other people like particular software is a huge plus to consumers when they buy software,'' Sroub said. ''Customer Ratings, coupled
with our online software recommendations, will reinforce Beyond.com as the online software authority in consumers' minds and the most helpful site
on the Internet.''
Beyond.com in July began to survey customers by e-mail, asking them to evaluate software approximately two weeks after purchasing it.
About Beyond.com
Beyond.com is a leading, online reseller of commercial, off-the-shelf software to the government enterprise, corporate and consumer markets, offering
its customers a better way to buy software.
Visitors to the company's online store (http://www.beyond.com) enjoy a comprehensive selection of software backed by customer service and
competitive pricing. Approximately 30,000 software stock-keeping units (SKUs) are available for online purchase with more than 3,300 SKUs
available for immediate, electronic delivery, including software from such major publishers as Adobe, Lotus, Microsoft, Sun Microsystems and
Symantec.
The company has established strategic marketing alliances with America Online, Inc., Excite, Inc. and Netscape Communications Corporation.
Beyond.com is incorporated in Delaware as software.net Corporation. Software.net Corporation has applied for federal registration of the marks
BEYOND.COM and SOFTWARE.NET. Beyond.com trades on the Nasdaq under the symbol (''BYND'').
To the extent that this news release discusses expectations about software.net's (Beyond.com's) customer ratings program, and its potential impact on
customer buyer patterns, these statements are forward-looking within the meaning of Section 27A of the Securities Act of 1933, as amended, and
Section 21E of the Securities Exchange Act of 1934, as amended, and are subject to substantial risks and uncertainties. Actual results for the fourth
quarter of 1998 and subsequent quarters could differ materially from any future performance suggested above. Among the factors that could affect
subsequent periods include: Reductions in or cancellations of customer orders, changes in relationships with software suppliers, changes in
relationships with strategic partners, changes in the product mix sold by the company, competition from other online software resellers or publishers
and other factors described in the company's prospectus dated June 17, 1998, as filed with the Securities and Exchange Commission (''SEC'').
Contact:
Beyond.com
Lise Olson, 408/616-4256 (Public Relations)
liseo@beyond.com
Laura Dayton, 408/616-4328 (Investor Relations)
laurad@beyond.com
More Quotes and News:
software.net Corp (Nasdaq:BYND - news)
Related News Categories: computers, internet, software
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