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Strategies & Market Trends : From the Trading Desk

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To: ViperChick Secret Agent 006.9 who wrote (3808)11/17/1998 2:12:00 PM
From: steve goldman  Read Replies (2) of 4969
 
Lisa,
Mistakes happen. We all make them. I cant guarantee you that i have sold something in error when I should have been buying. Nonetheless, its all a matter of how you deal with it. We always make good and make sure the client understands it was a mistake, not a lot of excuses.

In your situation, well, i think it speaks for itself. Imagine the money lost and made by that 3 minute time stamp problem. WOW. I cant believe the SEC doesnt come in and audit everyone of their thousands of trades for the days. Talk about a disaster.
Infact, as of AUg. 1998, through the new OATS regulations, they are required by law to be timesynched within 3 seconds of an atomic clock, not 3 minutes.
Go easy, dont sweat it and evaluate the firm you are with and what customer service and loyalty means to them.
Regards,
Steve@yamner.com
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