Costco, slow but sure? Message Board

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Non-Tech : Costco, slow but sure?

COST 924.85

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Jan 9 9:30 AM EST

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To: Hassan Siddiqi who wrote (770)	11/18/1998 2:55:00 PM
From: Toby Zidle	Read Replies (1) of 1147

Hassan, two thoughts come to mind with regard to your COSTCO travel experience. 1.) Look at the receipt part of the ticket itself. Does it say $379 or $450? If it says $450, you may be in a bind and have a lot of arguing to do with your travel agent. 2) But if it says $379, you can bypass your travel agent altogether and deal with your credit card issuer. Send them a copy of your ticket receipt and evidence of your travel agent's nonresponsiveness and ask your credit card issuer to adjust your bill directly. The credit card issuer has to respond within 30 (I think, maybe 60) days per federal laws controlling credit card disputes. This may be easier than waiting for COSTCO Travel to unravel its bureaucracy.

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