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To: Murrey Walker who wrote (4407)	11/19/1998 4:05:00 PM
From: Tom Trawinski	Read Replies (2) of 10072

Murrey, Recently my Zip drive broke with the infamous "click of death" problem. When inserting a disk into the drive it would click a few times then just not work regardless of how many times I tried to access my data. After a few calls with Iomega they replaced my drive free of charge, even though it was out of warranty. They even shipped it second day, and included a prepaid postage label to return the old drive. The best thing to do, if you already have not done it, is to go to this site www.grc.com/clickdeath.htm, then call Iomega and ask for the person named at this site. When I did this they put me in touch with someone who does warranties, and I was promptly taken care of in a short amount of time. Good luck, Tom

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