On the e-commerce front, Excite unveiled Express Order, which will allow users to buy merchandise on Excite with just a few clicks of a mouse; Excite will store credit card, billing, and shipping information online in much the same way that Amazon does, removing the hassle of entering this data multiple times.
Netscape (NSCP) Much of the furor in Netscape's stock (it is up 58% since the last Capitalist edition), has been the result of rumored talks with America Online, concerning some form of browser deal. We profess to know nothing about any such talks (other than that Netscape is almost always talking with AOL, especially on the AOL Enterprise side), but would hasten to add that investors remember that much of Netscape's revenue is derived from enterprise software.
Though you'll find us to be bullish on Netscape's Netcenter efforts, we are keeping our powder dry (and thus our neutral rating) until we hear from the company (this coming Monday evening they report their Q4 results) that the software side of their business has turned around. Any AOL deal regarding browser integration could certainly help Netscape's portal efforts, but we're waiting for both of Netscape's engines to be firing before we become more positive on the company.
Netscape announced a few acquisitions over the last few ways, aimed mostly at building out the portal side of their shop from a small business perspective. Netscape acquired the NewHoo! Community Directory Project, 4,500 Internet 'volunteer editors' who help consumers to find the information they want; the entity, many of the employees of which were already working for Netscape, will integrate it into Netscape Open Directory.
Netscape also announced the acquisition of AtWeb Inc., a provider of web site services like automated web site promotion, maintenance and communication. No financial terms were disclosed (we expect management to give details on next Monday's call).
Reports that Netscape was in "re-negotiation" with Infoseek (SEEK-not rated) over the terms of their traffic deal caused some additional activity in these stocks. The important take-away from an investor stand point is that each of the portals companies that Netscape has a traffic sharing arrangement with go back to Netscape almost every month to re-evaluate and discuss terms. Our view; no big deal.
Sterling Commerce (SE) Sterling Reports In-Line September Quarter Sterling Commerce, the EDI/EC software and service provider, announced a solid Q4 (FY end September) after the close on 11/19. Some highlights from the quarter: EPS: Results in-line with consensus estimates, posting EPS of $0.38 (up 25% y/y and 15% q/q) Revs: Total revenue of $151 million (up 39% y/y and 24% q/q). Revenue beat our estimate by about $7 million (a big out-performance for such a stable company), thanks to especially strong software sales (recall that this was the first full quarter that XcelleNet results impact the P&L) as well as nice growth in both software support and VAN services. Higher-than-expected SG&A kept a lid on the EPS number, with Sterling spending aggressively on International.
Top-Line. Software license growth nicely outperformed our expectations, besting our estimate by more than $3 million thanks to strong software license sales overall (especially internationally). Product (software) revenue was $64 million (45% of total, up 39% y/y and 42% q/q); product support came in at $30 million (20% of revenue, up 41% y/y); services (network) revenue came in at $53 million (35% of revenue, up 38% y/y). International revenue grew a strong 30% sequentially to 21% of total revenue ($32 million) versus roughly 20% of revenue ($24 million) last quarter.
Margins. Operating margin of 34% was 200 basis points below our aggressive 36% estimate, and should maintain itself at these levels for 1999 (though moving toward the high end of the 33-34% range. Gross margin trended up 140 basis points sequentially, reflecting the strong showing in their software business which offset gross margin contraction in their services business (recall that the services business is neutral to operating margins). Management suggested a 28% earnings growth rate for fiscal 1999 (down from previous guidance of 29% y/y EPS growth) thanks to the reallocation of $25 million in expenses Sterling thought they would be able to write off.
Re-Allocation Of M&A Costs. Sterling, at the behest of the SEC, had to re-allocate about $25 million in costs associated with the XcelleNet acquisition to COGS (specifically, product COGS). Because the amortization period is over 10 years, the "hit" to COGS is about $600K per quarter. We've lowered our gross margin assumption going forward to reflect this new data and, though we remain confident that the rest of the model, particularly the top line, remains strong, the net effect is to bring down EPS in 1999 by two pennies. We are now at $1.60 for FY:99.
Not The Cleanest Quarter. Sterling reported an effective tax rate in the quarter of 35.8%, below our 37% estimate (and below the 36.6% rate for Q3), thanks to end-of-the-year adjustments and the higher international component to revenue. As well, the software capitalization rate (at 38% in the quarter) was higher than either management of the Street had been anticipating (R&D costs were $1mm and 1%, as % of rev, lower than our model), thanks to the development work Sterling has been undertaking in the Web arena. When combined, these two factors prevent the quarter from being as robust as it necessarily could have been, since both of these elements act to increase EPS somewhat artificially. Though the rest of the business was quite strong, the quarter may be marred (however undeservedly) by the implication that the EPS could have been a shade lower.
We've seen this before: Q2:98 was, despite having strong fundamentals, tarred by the same brush. This perception, then, may keep a lid on the stock in the near term, as the Street awaits evidence that Sterling's many bets (international, Internet, acquisitions) are beginning to pay off in spades. We should get better visibility on these factors as we approach 2H:99. Meanwhile, now that Sterling is pool-able, we'd expect the next major catalyst to be an acquisition, which management reiterated could be sooner rather than later.
Observations Making Markets More Efficient There are a whole host of things that we look to in evaluating how attractive an Internet business is from a shareholder stand-point. One of those that we come back to with some frequency is how well an Internet company exploits the primary drivers of the Internet as a consumer and commerce medium. Of course, one truism that has long since been digested by Internet investors is that the Web makes commerce more efficient; it removes artificial barriers to the completion of transactions (time, space, form) and helps to make the market for that particular good or service more efficient (perfect efficiency, where the process of price discovery is unimpeded, being, like serendipity, hard to pin down).
One of the key reasons why we're such fans of EBAY as a business, is that they are making one of the most inefficient markets out there, consumer-to-consumer transactions for collectibles and other unique, hard-to-find goods, now one of the most efficient. They are providing the opportunity for price discovery to work its magic between supply and demand for these hard-to-price goods. Though their success to date is a function of many factors (timing, execution, capital, etc.), in our view the simple idea that they are creating efficient markets where they did not exist (or existed in limited form - see Sotheby's). This is at the heart of EBAY's astounding growth in customers, auctions, and transactions since its introduction.
In this light EBAY finds itself with a kindred spirit in the form of Amazon.com. Jeff Bezos could have chosen any one of the 20 categories he thought would be viable on-line retailing businesses. The smartest move he ever made was choosing the most inefficient industry on that list, books, since the opportunity to add value up and down that industry value chain was manifest (which incents each participant, customers, distributors, and publishers in this case, to do more and more business with Amazon.com).
And so it goes with EBAY, since they exploit the same gross inefficiencies in their market and incent each participant (in this case consumers selling and consumers buying) to transact with greater frequency and in greater size; a positive feedback loop that benefits the company tremendously. Just like Amazon's introduction to the book industry changed the dynamics of that business (see Trend Watch above), so too has EBAY's introduction changed the entire antiques, collectibles, and auction market. For some real-life examples of this, we encourage readers to see an excellent story in New York Times dated 11/12 on EBAY. It can be found at: www.nytimes.com/library/tech/yr/mo/biztech/articles/12internet-antiques. html.
Barnes & Noble Reports Online Sales Barnesandnoble.com, for its quarter ending October 31st, reported sales of $17.2 million (versus $5mm last year and $13mm in the July quarter), representing a 330% y/y and 38% sequential increase. Customer count grew to 930,000 (29% sequential increase), while sales from repeat customers were 51% of total.
Admittedly, these are some impressive numbers - on a stand-alone basis. When compared with the figures Amazon released for their Q3 (4.5mm customers, $154mm in revs), they clearly are less impressive. That said, Barnesandnoble.com's results continue to point to a few key elements that we like to point to repeatedly as the basis for our bullish view on Amazon: the benefits of increasing returns, the power of first mover advantage, and an understanding of and execution against a unique on-line retailing skill set. We have no doubt that Barnesandnoble.com will continue to post strong results on a sequential and y/y basis. After all, a rising tide certainly lifts many boats - yachts and skiffs alike.
The Web As Consumer Medium, Revisited As we've talked about in past editions of The Internet Capitalist, we like to keep one eye on anecdotal evidence that the Internet is emerging as a viable, strong consumer medium. Another data point to this end was released last week; a new survey from Jupiter Communications shows that more than 80% of US online consumers trust online news as much as they trust newspapers, broadcast television, and cable news outlets, with another 7% viewing online news as more reliable than other mediums. At a time when traditional media sources are coming under increasing scrutiny (for bias, conflicts of interest, and self-importance), we are heartened to see the Internet provide a viable alternative to TV, radio, and print outlets.
MSN.com Note: In our last issue of The Capitalist, we spoke at some length about the new developments at MSN.com and how Microsoft, in this their third "try" at the Internet, may be "getting it" in a real way. For an excellent article on that very topic, please see the New York Times business section, page one, dated 11/16.
Valuation Watch Balance We're often asked (told?) how great it must be to be a sell-side Internet analyst in these times; what with all manner of stocks and companies being valued like the next Microsoft. But in truth, our answer is almost always the same; it's a lot less fun than you'd think. Though this may seem un- intuitive, the most recent, indiscriminate run-ups in the stock prices of the K-Tels, EarthWebs, and theglobe.coms of this sector make this sell-side analyst cringe. It makes the whole sector look sophomoric, clownish, and carnival-like, and causes all manner of popular ridicule and historical waxing about bubbles, manias, and the madness of crowds. No disrespect to these companies specifically; we're sure they're finely run and deserving of lots of accolades, but no one can defend the notion that the market is acting rationally in allocating shareholder value to these companies.
Perhaps the real reason we're frustrated is that we believe that some Internet valuations are justified, and we've tried to lay the case for certain of these Internet companies (AOL, Yahoo!, and Amazon) that they most certainly could be much larger some day. Clearly, the investment horizons have extended and the valuation levels for all of these companies leaves very little room for errors of execution or strategy. But the profligate buying of late clouds any differences between the wheat and chaff, a difference that we believe is worth discerning over time. As well, such pocketbook generosity also undermines the very real changes that are afoot thanks to the Internet. As we try to illustrate with each edition of The Internet Capitalist, there is something very real going on here that is changing the shape of entire parts of the U.S. economy. Lamentably, this too, is lost in markets like these.
Something will probably end this cycle of blind buying, though the universal human susceptibility to pattern recognition suggests that it may still be some time before that happens. That said, we hope we haven't stepped on the point of this essay, that the Internet is real, despite the very unreal trading in some of the stocks that lay claim to the name.
Which brings us to the title of this piece: balance. Trying to achieve it in portfolios, as in life, is a constant challenge. We encourage Internet investors to remain committed to this sector, understand the forces at work, and focus on risk as much as return, since return has turned into a given and risk is the only metric we can measure. We have no doubt that we'll be cutting and pasting this piece into another Capitalist edition sometime in the future, when the only reflection from this space will be pessimism. Then, too, we'll be talking about balance; about understanding the fundamental business changes afoot and about determining the best companies to buy to profit from those changes. So for now, enjoy the ride, but don't lose sight of the tracks.
The Calendar: Week of 11/23 & 11/30 Netscape Q4 earnings: 11/23: 800.374.2424
Books Fool's Names, Fool's Faces, by Andrew Ferguson. A caustic look at celebrity, widely defined, as a quintessentially American construct. Our favorite essay: A People Person.
Have A Great Thanksgiving Holiday (and remember.buy something on-line this year, just so you can tell your grandchildren how avante guard you were in the late 90's).
Note: Databank has been updated with new statistics.
The Internet Capitalist Manifesto Why "Capitalist"? The Internet is interesting and hip. It's also popular and cool. Unfortunately, recognition of these facts wouldn't have necessarily made you much money over the last few years. Indeed, an investment strategy based on these gleanings would have left you with a portfolio of Java, VRML, and "push" technology vendors. And though each of these might have created shareholder value on the margins, none would have compensated you for the risk inherent in Internet investing or for the opportunity cost of not being more fully invested in more profitable Internet themes. Our goal, then, with "The Internet Capitalist" is to identify and profit from the dislocations that the Internet has created for businesses and consumers alike. We start by asking three basic questions: Which companies have identified the revenue opportunities created by the Internet's growth as a consumer and business medium? Which have the skill sets and management breadth to execute against these opportunities? and Which have business models that will create substantial shareholder value over time? Our answers to these questions should help you capture the arc of our thinking in this industry as it evolves from a network for academics into a medium for the masses.
Why "Companion"? We hope this piece asks as many questions as it answers, and generates as much debate as it satisfies (which we plan to include). Coupled with a user friendly layout, we want "The Internet Capitalist" to stimulate and ease the investment decision. The mental framework with which we parse Internet investments is defined broadly and driven by a few relatively simple themes. Within this framework, however, there are multiple paths to generating superior, above-market returns. "The Internet Capitalist" is our attempt to illustrate those paths on an ongoing basis, determine the commonality among them, and suggest how shareholder value will be impacted and where it will flow. And though you'll find us to be bullish on the Internet sector generally, our expectations for these stocks are tempered by three realities. First, that the market remains relatively inefficient for these securities, which makes taking a substantial ownership position both difficult and costly. Second, valuation levels leave little to no room for errors of execution or strategy. Third, profits (or cash flow) matter; progress toward meaningful profitability is a necessary condition for an increase in shareholder value. With those caveats, we still believe investors can achieve superior returns based on a patient, disciplined, long term strategy toward investing in this sector. We hope "The Internet Capitalist" becomes an indispensable tool toward that end.
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