RedBack Invites ISPs Into XDSL World
November 27, 1998
RedBack Networks Inc. is encouraging smalland midsized Internet service providers to begin offering faster access via Digital Subscriber Line technology by setting up a national group of value-added resellers proficient in xDSL.
"A lot of ISPs [Internet service providers] would like to get into offering [x]DSL service because they see it as a competitive advantage, but they don't know the first thing about it," says Mark Weiner, senior manager of channel and product marketing at RedBack redbacknetworks.com which makes subscriber management systems that work with xDSL technology to deliver service over copper phone lines.
Value-added resellers (VARs) can provide not only xDSL expertise and equipment but also access to the copper circuits from local phone companies or from competitive local exchange carriers, Weiner says.
Many of the initial VAR members of RedBack's PowerPartners program are authorized resellers of local phone company circuits, Weiner says. Under agreements with the telephone companies, the VARs can't discount the cost of the circuit, which means they must look for other ways to differentiate their service. Gaining xDSL expertise is one such way, Weiner says.
"We want to grow this market, so we want to make it as easy as possible for as many ISPs to offer [x]DSL service," Weiner says. From the service provider perspective, faster access is likely to be a commodity service in another year to 18 months, he adds; ISPs that wait to jump on that bandwagon and develop their own value-added services may find themselves left behind.
In addition to getting sales tools and training in xDSL networking and access requirements, PowerPartners get access to PowerSite, a set of Web pages that provides on-demand sales resources and technology background information, as well as interactive multimedia sales presentations.
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