Simple human error'' leaves San Francisco without power 04:41 p.m Dec 08, 1998 Eastern
By Greg Frost
SAN FRANCISCO, Dec.8 (Reuters) - A major power outage blamed on ''simple human error'' struck the San Francisco area on Tuesday morning, cutting electricity to about a million people and leaving the city struggling at the height of the morning rush hour.
The outage, which affected a total of more than 370,000 households and businesses, halted trading at the Pacific Stock Exchange, briefly dimmed lights on the Golden Gate Bridge and caused some of the worst chaos seen in the area since the devastating 1989 Loma Prieta earthquake.
''I've lived in the Bay Area for three decades and I've never seen anything like this,'' said Chris Johnson, a spokesman for the Pacific Gas and Electric Company, a unit of PG&E Corp.(PCG.N).
Gordon Smith, the utility's president and chief executive officer, told a news conference the blackout had been traced to ''simple human error'' at a substation in San Mateo County, south of San Francisco.
Workers adjusting several 115-kilovolt lines turned power on without proper grounding, Smith said. That sparked a domino effect, which shut down two San Francisco substations and pulled the plug on most of the city and its southern suburbs.
But Smith said that, despite the inconvenience, the system worked as planned and contained the blackout.
''I would say that, given the money we've invested and the work we've done over the last three years in particular, the system is quite robust,'' Smith said.
PG&E officials said the work crews were manually checking a series of power substations around the San Francisco area, and hoped to have power restored by mid-afternoon. ''It's not like just flicking a switch,'' Johnson said.
The outage brought mass transit systems throughout the San Francisco Bay area to a halt, and officials at San Francisco International Airport said the airport had been forced to turn to emergency auxiliary power for much of the morning.
Traffic lights around San Francisco blinked out at the height of rush hour, leaving traffic snarled and halting the city's electrical bus system.
In high-rise office towers in the city's business district, dozens of people trapped in elevators called the fire department by cellphone asking for help, said Lt. Ed Campbell said, a department spokesman.
''We've answered scores,'' Campbell said. ''We've had a significant increase in stuck elevator calls.''
Some commentators noted San Francisco was well prepared to deal with the outage because of its history with earthquakes, and that key city services such as hospitals were able to maintain skeleton service by using emergency generators.
''All the rehearsals and all the preparations and all the trial runs have now paid dividends,'' Mayor Willie Brown told reporters. ''San Franciscans have been performing magnificently...road rage has been totally removed, people have been incredibly courteous to each other.''
Police reported no incidents of looting, and only one person was injured in an accident that could be attributed to the morning's traffic chaos.
In the downtown Union Square shopping area, however, major department stores kept their doors closed because neither lights nor cash registers would work, while the city's famed cable cars disappointed tourists by stopping in their tracks.
The Pacific Stock Exchange halted all trading after phones and computers shut off, and a spokeswoman said the outage could cost the exchange millions of dollars in lost business.
''We expected to have power back by now,'' exchange spokesperson Jeanie Williams said, after the normally boisterous equities and options trading floors had been dark for more than two hours. ''We're on tenterhooks.''
The Golden Gate Bridge, which relies on electricity not only for lights but for metering, quickly switched to backup power after the outage occurred, but other major traffic arteries were clogged as commuters struggled to make it into the city. One of the worst hit was the Bay Bridge, which was transformed into a virtual parking lot.
Mike Healy, a spokesman for the Bay Area Rapid Transit or BART system, said it appeared that service into and out of the city was completely stopped.
''I think we've got most of the trains at the stations,'' Healy said. ''We've got crews checking everything, but we're really in a kind of holding pattern right now.''
As the power blackout stretched into the afternoon, many commuters began heading back out of the city, figuring their offices were effectively closed for the day. Local businesses, too, voiced disappointment over the loss of holiday shoppers.
''We are probably going to close today because we don't know what happened. We don't know when the power is going back on,'' said Pauline Lee, a San Francisco cafe owner. ''It really affected our business. It's really terrible.''
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