Sal--
They can be hopeless, can't they? My broker tells me he's been tormented lately by clients asking him about stuff they've seen online, and complaining because they can't communicate with him by email. Apparently The Company fears potential litigation if they permit brokers to deal with clients online, because supposedly there's no confirmation of what's been said (or because what's been said could subsequently be altered). Incredible. Everybody trades by phone, and there's no record at all of those conversations.
So now he's borrowed a friend's laptop and is online in the evenings, just to see what it's like. So far he's very surprised, and he hasn't really got into it yet. I understand: he's got a Quotron and he's got a Bloomberg, so he can get a lot of stuff we can't (now that the shhhhh....site is no more) but I think he's beginning to realize that we can get stuff he can't get.
I don't doubt he'll try to explain to his boss--but the higher you go, the less likely you are to find people who have any understanding of, or interest in, what's available online.
We'll see what happens: the next few years should be interesting for brokerage houses.
Janice |