Egghead Computer (EGGS) Message Board

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Technology Stocks : Egghead Computer (EGGS)

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To: Wayners who wrote (4572)	12/17/1998 9:34:00 AM
From: Tomcat	Read Replies (1) of 8307

I don't read this thread but I did want to let the thread know of my experience with trying to order something from Egghead.com. I ordered an old DOS game that their website said they had in stock. The price was good, $8.00. Shipping was over $5.00 dollars, but I ordered it anyway. Never received it, so I emailed them with my order number. I got a automatic canned reply saying that they received my email. Then nothing for a week. Then I got a letter through snail mail saying what I had ordered was not in stock. My question is if they are an internet company, why can't they email me back. Why is their database not up-to-date. Why when I call them they tell me that my order was canceled because they do not have the product. Why didn't their letter tell me that my order was canceled. They have a lot of work to do.

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