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Technology Stocks : AUTOHOME, Inc

ATHM 23.76

+1.2%

Nov 28 9:30 AM EST

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To: FR1 who wrote (3456)	12/18/1998 11:44:00 PM
From: sillen	Read Replies (1) of 29970

Don't know where you live but I must say my experience here (Lakewood, CO) is quite the contrary. From the technician that came and installed the "goods" to the people at tech support I have talked to. I was surprised by the knowledge when I called tech support and the guy even gave me some hints where to go and how to manage my account better. The customer service I have experienced so far has been 10 times better than TCI's customer service. I thought that was the general consent of the market? Am I wrong about some report circulating about better customer service provided by the ISPs? Later Sillen

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